FAQ

Helpful answers before your pet's appointment.

How often should my pet be groomed?

Most coats benefit from a professional session every 4-6 weeks. Double-coated breeds may require shorter intervals during shedding months.

Do you groom anxious pets?

Yes. We provide low-stimulus sessions with gentle handling and optional calming add-ons. Please mention behavioral needs during booking.

Can I request a specific style?

Absolutely. Bring references and we'll advise what works best for your pet's coat condition and daily lifestyle.

Do you handle matted coats?

We do, with an initial assessment. Severe matting may require extra time or a reset trim for skin safety.

What is your cancellation policy?

Please provide at least 24 hours notice. Late cancellations may incur a 30% session fee.